Malware remediation

Remove the infection. Understand the exposure.

Malware cleanup should restore more than a booting computer. It should answer what happened, what may have been affected, and what needs to change next.

Red digital malware contamination spreading across a business computer screen

A measured response to a stressful event.

Pop-ups and browser redirects are obvious. Credential theft, remote-access tools, ransomware precursors, and persistence mechanisms may not be. We contain the affected system, assess the scope, clean or rebuild appropriately, and harden the path back into service.

Remediation can include

  • Threat isolation and containment
  • Malware and unwanted software removal
  • Persistence and startup inspection
  • Browser and account review
  • Patch and protection updates
  • Backup and recovery recommendations

Before you keep clicking

If a machine may be compromised, disconnect it from the network when practical and avoid entering new passwords on it. Call us from a different device so we can help determine the safest next step.